Identifying Leader and Staff Friction Points in K-12 School Active Shooter Response
- Jason Padgett
- Nov 10, 2024
- 3 min read
In the high-stakes environment of K-12 schools, the potential for catastrophic failure during an active shooter event is a pressing concern. Friction points between leadership and staff can have devastating consequences if not effectively addressed. These friction points often stem from misunderstandings or gaps in the chain of command, authority, responsibility, situational awareness, and overall preparedness.To better understand these challenges, this article examines key friction points and their potential impacts. We also propose a research-based approach using Crisis Response Leader Training (CRLT) simulations to test these issues and guide K-12 school leaders in improving their emergency response plans.

Key Friction Points
Establishing Chain of Command Responsibility
A clearly defined chain of command is crucial during any incident response. When responsibilities are unclear, confusion can arise at critical moments when rapid decision-making is essential. For instance, inadequate delineation of responsibility may lead to decision paralysis during an active shooter event, increasing response times and potentially resulting in higher casualty rates. Research using CRLT simulations can help determine whether schools with well-established chains of command demonstrate more efficient decision-making under stress compared to those without.
Authority Conflicts
Misunderstandings regarding authority can lead to conflicting orders or hesitation in action. In scenarios where multiple agencies respond—such as law enforcement, school administration, and emergency medical services—confusion over who holds operational command can delay life-saving actions. Testing response times under different authority structures through simulations can validate whether conflicting authorities hinder effective incident response.
Unity of Effort
A lack of unified effort among all entities involved in the response can fragment operations, creating conflicting priorities and disjointed actions. This fragmentation often occurs when communication between first responders and school officials breaks down, leading to confusion over evacuation procedures or medical triage. Data from CRLT scenarios can help evaluate how joint exercises improve collaboration among responders.

Situational Awareness
Situational awareness is critical for effective incident response but often diminishes during chaotic environments like active shooter events. Staff and leaders may lack real-time information about the shooter's location or the status of students, which can lead to uninformed decision-making. CRLT simulations provide dynamic environments where situational awareness can be tested, allowing researchers to examine the correlation between awareness levels and successful outcomes.
Integration and Synchronization of Assets
Responders must efficiently integrate both physical assets (like medical supplies) and human resources (trained personnel). Failure to do so can result in underutilized resources or misallocation. Moreover, synchronization of asset deployment is vital; if resources arrive too early or too late, the response may be less effective. CRLT simulations can evaluate various levels of asset integration and synchronization to assess their impact on response efficiency.
Planning Efforts
Effective planning includes scenario-based training and rehearsals. Schools that engage in limited or incomplete planning are more likely to encounter operational failures during an active shooter response. By testing different planning frameworks with CRLT, researchers can provide evidence-based recommendations for schools to enhance their preparedness.
Rehearsals and Training Strategy
Ongoing training and rehearsals refine response tactics, making execution more seamless during actual events. Schools lacking adequate or realistic rehearsals may find themselves ill-prepared for high-stress incidents. Leveraging CRLT’s high-fidelity simulations allows researchers to assess various training strategies and identify which practices yield the most prepared response teams.
Supervising Execution
Effective supervision during the response phase is essential for ensuring adherence to the incident action plan. Weak supervision can lead to personnel improvising or deviating from established protocols, exacerbating the crisis. By testing different supervisory models through CRLT simulations, schools can identify which approaches lead to the most effective execution.
Liaison and Coordination
Strong liaison with external agencies—such as police, fire departments, and EMS—is critical for cohesive incident management. Without clear coordination, confusion can arise regarding command roles and responsibilities. Researchers using CRLT can simulate real-world communication scenarios to validate hypotheses about effective liaison roles in school emergencies.
Lessons Learned Process

Implementing a formalized lessons-learned process allows schools and responders to identify weaknesses and improve future responses. Without such a process, mistakes are likely to be repeated in subsequent incidents. Data from CRLT simulations can help schools build a feedback loop that informs continuous improvement.
Conclusion
By investigating these ten friction points, we aim to equip K-12 school leaders with practical recommendations that address current shortcomings in active shooter response plans. The use of Crisis Response Leader Training (CRLT) offers a robust platform for testing these hypotheses in simulated environments, enabling data collection that leads to evidence-based strategies for schools. Implementing these findings will foster more efficient, coordinated, and life-saving responses during active shooter events, ultimately enhancing preparedness across the education sector.
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